LetTrack HelpBack to app
Maintenance & repairs

Why does my damp or mould report mention the weather?

Topicsmaintenancedampmouldweatherawaabs-lawauto:faq-loop
LetTrack TeamUpdated 21 September 20261 min read
Short answer

When cold, humid weather is forecast for your property's area over the next few days, LetTrack can add a short note to an already-open damp or mould report — for context, not as a new alert.

Applies toLandlordsAgentsTenantsEngland
View maintenance requestsDo this in LetTrackOpen
On this page

What you might see

On an open damp or mould maintenance report, you may see a short note like:

"Cold, humid weather is forecast locally, which can make damp and mould worse while it lasts."

underneath the description, with the date the forecast was checked and a credit/link to the weather data source.

How it works

  • LetTrack checks the weather forecast for the property's postcode area against reports already marked as damp or mould, using the outward part of the postcode only (not the full address).
  • A note is added at most once a fortnight per report, and only while the report stays open.
  • The note is automatically hidden once the forecast window it describes has passed — so you will not see a stale note from weeks ago.
  • It never creates a new report and never sends you a message or email. It only adds context to a damp/mould report a human has already raised. A property with no open damp/mould report is never touched.

Why LetTrack does this

Damp and mould can get worse in cold, humid conditions, and the Renters' Rights Act ("Awaab's Law") requires landlords to treat reported hazards seriously and act within set timescales. This note gives useful context when deciding how urgently to act — it does not change your legal deadlines, which are driven by the report itself, not the weather.

Where the data comes from

Forecast data is from Open-Meteo (CC BY 4.0), and area location data from postcodes.io — both credited directly under the note. LetTrack sends only the outward part of your postcode (e.g. "SW1A"), never a full address.

Turning it off

This is a background annotation, not a setting you configure per-report. If you have concerns about it, contact your account admin or LetTrack support.

Still need a hand?

Our support team replies within one working day — most queries are solved same-day.

Contact support →