How do I update my email address or contact details?
Topicsaccountemailcontact detailsprofilesettings
Short answer
Go to Account Settings → Profile to update your name, email, or phone number. Email changes require verification.
Applies toTenantsLandlordsAgents
On this page
Updating your contact details
Changing your email address
- Log in and click your name or avatar in the top-right
- Select Account Settings
- Under Profile, click Edit next to your email address
- Enter the new email address and save
- A verification link will be sent to the new address — click it to confirm
Until verified, your old address remains active. Notifications and login emails continue to go to your current address.
Changing your name or phone number
Follow the same steps above — name and phone number can be updated immediately without verification.
Changing your password
In Account Settings → Security, click Change password. You will need to enter your current password to confirm.
If you have lost access to your registered email
Contact support at support@lettrack.co.uk. We will verify your identity before updating any account details.
For landlords and agents
If you manage a team, note that updating your own contact details does not affect other team members' profiles. Each member manages their own account.