10 articles
Getting started
Set up your account and learn the basics.
01My bulk import failed, was interrupted, or I need to undo it — what now?Retry failed rows, resume an interrupted import, reset it, or undo everything it created.02Welcome to LetTrackWhat LetTrack does and how to find your way around.03I can't sign in — how do I reset my password?Reset your LetTrack password or sign in with a one-time magic link.04How do I add my first property?Add a property by postcode lookup and let LetTrack set up its compliance requirements.05How do I invite a tenant to a tenancy?Generate a secure invite link so your tenant can create an account and join the tenancy.06How do I pay my rent?Your landlord or agent will set up a payment method during onboarding. Most tenancies use bank transfer (BACS).07End of tenancy — what do I need to do when moving out?When your tenancy ends, you will need to hand back the keys, have a final inspection, and give your forwarding address for the deposit return.08How do I view my tenancy documents online?All documents shared with you — tenancy agreement, certificates, notices — are available in your LetTrack tenant portal.09How do I add a co-tenant to a tenancy?Co-tenants are added by your landlord or agent. Ask them to send an invite via LetTrack — the co-tenant will receive an email to join.10What notifications will I receive from LetTrack?LetTrack sends email notifications for key events — new documents, compliance due dates, maintenance updates, and messages from your landlord or agent.