What notifications will I receive from LetTrack?
Topicsnotificationsemailalertstenantslandlords
Short answer
You will receive emails for important events: new documents shared, maintenance status changes, compliance actions required, and direct messages.
Applies toTenantsLandlordsAgents
On this page
LetTrack notifications
LetTrack sends email notifications to keep you informed about your tenancy. You will not miss important events even if you do not log in regularly.
What triggers a notification?
| Event | Who is notified |
|---|---|
| New document shared | Tenant |
| Maintenance request updated | Tenant, Landlord/Agent |
| Compliance document expiring (30 days) | Landlord/Agent |
| Compliance document overdue | Landlord/Agent |
| New message from landlord/agent | Tenant |
| Reply received | Landlord/Agent |
| Deposit protected confirmation | Tenant |
| Tenancy start approaching | Tenant, Landlord/Agent |
| Rent payment recorded | Tenant |
How are notifications sent?
All notifications are sent via email to the address registered with your LetTrack account.
Updating your email address
Go to Account Settings → Profile → update your email. You will receive a confirmation to verify the new address.
If you are not receiving emails
- Check your spam/junk folder
- Add notifications@lettrack.co.uk to your contacts
- Confirm your email address is correct in Account Settings