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How do I view my tenancy documents online?

Topicsdocumentstenancy agreementcertificatestenants
LetTrack TeamUpdated 15 June 20261 min read
Short answer

Log in to LetTrack, go to your tenancy, and open the Documents tab to view, download, or verify any document shared with you.

Applies toTenants
On this page

Viewing your tenancy documents

Where to find them

  1. Log in at lettrack.co.uk
  2. Go to Tenancies in the left-hand menu
  3. Select your tenancy
  4. Open the Documents tab

You will see all documents shared by your landlord or agent, including:

  • Tenancy agreement
  • Gas Safety Certificate (CP12)
  • Electrical Installation Condition Report (EICR)
  • Energy Performance Certificate (EPC)
  • How to Rent guide
  • Right to Rent check confirmation
  • Deposit protection details
  • Any notices served

Downloading documents

Click the document name to open it. Use the download button to save a copy for your records.

Verifying a document's authenticity

LetTrack includes tamper-evident verification on all compliance documents. Visit /verify and enter the document ID shown on the document to confirm it has not been altered since it was issued.

Document not appearing?

Contact your landlord or agent — they may not have uploaded it yet. You are entitled to request copies of all compliance documents at any time.

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